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Services We Provide
Below are several categories of services we provide for our clients. We have extensive experience in these areas but are not limited to them. If a service isn’t listed below there’s a great chance we can still provide it. Setup an appointment to learn more.
Voice Service
Inbound Call Screening,Appointment Scheduling, Inbound Support/Customer Service, Internal & External Appointment Reminders
Administrative Task
CRM Management, Data Transcription, Document Review, Microsoft Office Suite Tasks, Calendar Management, Executive Assistant Tasks
Online Research
Data Research, Lead Verification, Lead List Development, Competition Analysis, Travel Arrangement Assistance,
Brand Management
Social Media Management, Graphic Creation, Video Editing,
Content Creation
Blog Development, Email Campaign Setup, SOP Creation, Graphical Content Creation, Article Rewriting,
Graphic & Video Editor
Adobe Creative Suite, Canva, Video Editing Services, Podcast and Audio Editing
Vetting And Onboarding
All vetting is done inhouse and includes background checks, IQ tests, personality tests, and language competency tests. Our thorough onboarding process ensures that the VA and client are set up for a successful campaign.
Dedicated Management Included
During the onboarding process, you will be introduced to your Client Support Manager (CSM). The CSM will be in charge of monitoring this campaign, which includes daily reporting, weekly calls, micromanagement of the VA’s, and daily task list completion.
Weekly Performance Evaluations
The weekly performance evaluation between the client and The VA Group staff are designed to enhance the deliverables of the campaign. This is where the campaign can be discussed in full and to make adjustments or tweaks to the campaign if necessary.
We Support
We support the following platform that can help you in your everyday task. We train Virtual Assistant in using the best applications in your business coaching
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